Is it safe to shop online?

Shopping online with them is safe, and they take the utmost care to ensure your personal details remain private. When you enter the checkout process, the sign-in process, or the account management area, you are taken through our secure server.

Our secure server encrypts all of your personal information including your credit/debit card number, account number, name and address, and all other personal information, so that it cannot be accessed or read as the information travels over the Internet. You can therefore remain assured that shopping with us online is safe and secure.

Our site is also ISIS (Internet Shopping Is Safe) verified by the Interactive Media Retail Group (IMRG).

Our site is also Verified by Visa and MasterCard SecureCode compliant. They are two systems that help combat fraud by providing greater protection to our customers when they shop online. Both operate in an identical manner – one applies if you using a Visa card and the other if you are using a MasterCard or Maestro branded card to pay for your online transaction. Further information about Verified by Visa and MasterCard Secure code can be found by clicking on the links below:

Verified By VISA MasterCard Secure Code

If you prefer not to send your credit or debit card number over the Internet, simply call us on 0871 231 2000 (Calls cost 13p per minute plus your phone company’s access charge) or contact us for more information.