If your vehicle breaks down on the road can be stressful and scary. However, knowing what to do, can help you stay safe while you get help. Here are things that you need to do if your car breaks down.
The best way to avoid a vehicle breakdown is to ensure that your car is well maintained through regular servicing. You should also check other things like oil a and your tyres.
What To Do When Your Car Breaks Down
What you are required to do depends on the location where your car broke down:
On a motorway
You must make use of a warning triangle on the motorway hard shoulder.
- Turn your hazard lights on and move your vehicle off the road: Look for somewhere that is away from traffic to pull over and park your car.
- Go out of your car safely: Get passengers out of the vehicle using the doors that are facing away from incoming traffic and look for a safe place to wait.
- Make use of your warning triangle: If you own one, place a warning triangle at least 45 meters behind your car to alert other road users.
- Communicate with your breakdown provider: If your vehicle is interfering with traffic, call the police first who can assist to divert traffic.
If you locate a safe place to settle away from traffic you can attempt to repair the problem yourself. If you are not sure regarding what the problem is, you should wait for professional help.
What you are required to inform your breakdown provider
Store your breakdown cover membership card in your vehicle, because It will contain your membership number and the contact information that you need to request for assistance.
When you call, you will be inquired for the following details:
- Your name and your breakdown membership number
- Your location
- You contact details
- The cause of the car breakdown
How Long It Takes For Assistance To Arrive
This will depend on your provider and if your breakdown is considered as a priority. Most try to reach you within 45 minutes.
Where you are towed to will depend on the level of breakdown cover you own:
- Roadside assistance: Your car will be towed to the nearest garage to your location
- Vehicle recovery: You can opt to be towed to any location in the United Kingdom
If your policy contains onward travel cover, your provider can offer you a hire car, or pay for the emergency hotel accommodation costs if you are stuck far away from home.
- Talk to a local garage, who may be able to come out and tow your vehicle back to their place. However, they could charge you for this.
- Make use of an emergency telephone to ask for assistance if your vehicle has broken down along a motorway, and get towed to the adjacent garage. This can cost you more than £100.
- Obtain a policy after you have broken down. Most companies allow you to do this and then come out to assist you. However, you will be charged a one-off payment of up to £90.