About Currys PC World

Currys started in 1884 under the leadership of Henry Curry who built bicycles full time in Leicester, England. The first shop was opened in 1888 and moved to a larger storefront in 1890. In 1897, Henry Curry partnered with his sons to establish H. Curry & Sons and in 1927, the company was presented to the stock exchange. Around this time, Currys offered an extensive diversity of goods, from bicycles to toys to radios to gramophones. In 1932, Currys closed its factory in Leicester and stepped away from manufacturing bicycles. However, it continued to sell bicycles until the 1960s.

In 1984, Currys Group PLC was already a chain of more than 500 shops and has become a major retailer of televisions, washing machines, refrigerators and other white goods. Dixons, presently known as Dixons Carphone, took over Currys the same year but allowed Currys to maintain its distinct brand identity. In April 2006, Dixons announced that its shops will be re-launched as Currys digital.

In January 2015, Dixons started to combine Currys and PC World shops and found success with the combination.

Curry PC World Discount Codes

Currys PC World offers exclusive discounts so you can purchase your favourite goods for a cheaper price. See website for more details.

How to Sign Up for a Currys PC World Online Account

  1. Click “Sign In”
  2. Enter your email address
  3. Choose “I don’t have an account”
  4. Click “Register”

How to Order Online at Currys PC World and Collect In-store

If you cannot be present during the delivery, you can place your order online and choose to collect it locally from a Currys PC World store and some Carphone Warehouse store.

If you choose to avail of the Order & Collect service, you can collect your order on the same day you place your order or you can collect it the next day. You can also pay for your order in cash or by card in-store.

When you place your order, your selections will be reserved for you in a local store that has the item in stock. You will then be given a reservation code that you will need to show to the staff in the store.

Curry PC World Promotional Videos

How to Order Online at Currys PC World and Send to Store

The Send to Store service allows you to place an order for items that are not in stock in a local store and have them sent to the store on a day you prefer. You will be asked to pay for your order online. You will be informed once your items have arrived at the store. You will have 4 weeks to collect your order.

How to Pay for your Currys PC World Order

Flexible Credit – The cost of the order can be spread through a Flexible Credit account with Currys PC World. Customers can choose a payment term from 12 to 36 months, whatever suits them best. Additional payments or full payment can be made anytime with no extra fees.

Credit and Debit Cards – Payments from the following cards are currently accepted: American Express, Maestro, MasterCard, Visa Credit and Visa Debit. Only UK-registered cards are accepted for payment.

Gift Cards – Orders can be paid using gift cards.

MasterPass – Allows customer to save their payment information securely so they can check out their order faster.

PayPal – Customers can also pay for their orders using their PayPal accounts.

How to Cancel your Currys PC World Order

If you wish to cancel your order prior to receiving it, you will need to place a call to Currys PC World so you can inform the team if you want an exchange or refund. Once your request is received, a member of the team will contact you to have your request processed.

How to Return an Item to Currys PC World

Store – You can return an item to a Currys PC World store

Over the Phone – You can have an item for return collected for free through calling the Currys PC World Team Knowhow contact centre

Email – A free collection can also be arranged through sending an email to the Currys PC World customer services team

Items can be returned within 21 days from date of delivery. For a full refund to be issued, the item must be in its original and unopened packaging. You will need to present your proof of purchase to process the exchange or refund.

How to Track your Currys PC World Order

Customers can monitor the status of their deliveries anytime. Customers will be sent a reminder through text on the delivery day.

Large item orders can be tracked online through the Team Knowhow Track It service on the Currys PC World website. Customers need to provide the order reference number (found on the order confirmation email), their post code and their telephone number.

Small item orders can be tracked through clicking the tracking link found on the order confirmation email. Customers will be directed to the website of the courier upon clicking the tracking link.

Customers will be sent an email once their orders have been dispatched. Customers will be informed of the estimated delivery time of large item orders.

How to Contact Currys PC World

The Currys PC World Sales Team can be reached through phone from 8:00am to 8:00pm from Monday to Friday, from 9:00am to 6:00pm on Saturdays, and from 10:00am to 5:00pm on Sundays.

The Customer Service and Repair & Support Teams can be reached through phone from 8:00am to 8:00pm from Monday to Friday, from 8:00am to 6:00pm on Saturdays, and from 9:00am to 6:00pm on Sundays.

Customers can contact Team KnowHow for any product issue through telephone. The team provides technical support for all Currys PC World products 24/7.

Customers can also write a letter to Currys PC World and have it sent through post.

Another option is to contact Currys PC World through email.

Currys PC World Delivery Options for Small Items

Standard All Day Delivery – Items are delivered free of charge in 3 to 5 working days, from 8:00am to 5:00pm

Standard Weekday Time Slot Delivery – Items are delivered in 3 to 5 working days, from 12:00pm to 5:00pm; Costs £10; Orders must be placed by 9:00pm

Next Day All Day Delivery – Items are delivered the next day, Monday to Sunday, from 8:00am to 5:00pm; Costs £4; Orders must be placed by 9:00pm

Next Day Morning Delivery – Items are delivered the next day, Monday to Sunday, from 8:00am to 12:00pm; Costs £10; Orders must be placed by 9:00pm

Next Day Evening Delivery – Items are delivered the next day, Monday to Sunday, from 5:00pm to 10:00pm; Costs £10; Orders must be placed before midnight

Currys PC World Delivery Options for Large Items

Standard All Day Delivery – Items are delivered free of charge from 2 working days onward, from 7:00am to 8:00pm, Sunday to Friday

Standard Saturday Delivery – Items are delivered on Saturdays, from 7:00am to 8:00pm; Delivery fees start at £5

Standard Weekdays and Sunday Time Slot Delivery – Items are delivered from Sunday to Friday within the following time slots: 7:00am to 11:00am, 9:00am to 1:00pm, 11:00am to 3:00pm, and 1:00pm to 5:00pm; Delivery fees start at £20

 Standard Saturday Time Slot Delivery – Items are delivered on Saturdays within the following time slots: 7:00am to 11:00am, 9:00am to 1:00pm, 11:00am to 3:00pm, and 1:00pm to 5:00pm; Delivery fees start at £25

Next Day All Day Delivery – Items are delivered the next day, from 7:00am to 8:00pm; Deliveries start at £20; Orders must be placed by 7:00pm

Next Day Time Slot Delivery – Items area delivered the next day within the following time slots: 7:00am to 11:00am, 9:00am to 1:00pm, 11:00am to 3:00pm, and 1:00pm to 5:00pm; Delivery fees start at £40; Orders must be placed by 7:00pm

Currys PC World Recycling Service

IF you have old technology devices or electrical appliances that you want to get rid of but dislike the idea of visiting the dump or cannot wait for the council to call, Currys PC World can do the disposal work on your behalf. Currys PC World offers convenient ways of getting your old electrical appliances or technology devices removed and recycled. You can have your old stuff picked up when your new large item is delivered. You can also take you old stuff to a Currys PC World store.

Your unwanted appliances can be taken during the delivery of the following items:

  • Cookers and ovens
  • Dishwashers
  • Fridges, freezers and fridge freezers
  • Gas hobs, electric hobs and hoods
  • Tumble dryers
  • TVs more than 42”
  • Washer dryers
  • Washing machines

Customers also have the option to add recycling to their online order to have their old large kitchen appliances or big screen televisions picked up. Fees for this service start at £15. Currys PC World can only take a large item for recycling if it is disconnected and unfixed from other units.

Currys PC World Gift Vouchers

Personal Gift Cards and e-Gift Cards – Customers can order a personal gift or e-gift card online. They can choose from a range of designs and load values up to £500 on gift cards and £250 for e-gift cards.

Business Gift Cards and e-Gift Cards – Business customers can order gift or e-gift cards online or through phone. The gift or e-gift cards can then be used to incentivise or motivate or reward employees, clients or customers.

Currys PC World Pros and Cons

PROS

  • Collect orders from more than 800 stores
  • Free delivery available
  • Allows cost spreading for orders at least £99
  • Affordable prices
  • Offers Order & Collect service

CONS

  • Does not offer Stated Day delivery service

Currys PC World Reviews

Trustpilot

Reviews  16,522

Excellent              28%

Great                    7%

Average               4%

Poor                      6%

Bad                        56%

Reviews.io

27% of reviewers recommend Currys

Customer reviews on Currys PC World can also be viewed at;

Currys PC World Social Channels

Currys PC World is active on the following social media communities:


Company Details
  • Company Name: DSG RETAIL LIMITED
  • Registration Number: 00504877
  • Incorporation Date: 1952-02-28
  • Status: Active
Loan Details
  • APR 24.9%
  • Loan Amount up to 12 months
  • Repayment Duration: See Website
Contact Currys PC World Catalogue
  • via Phone: 03445611234 Call
  • via Post: 1 Portal Way, London, W3 6RS