About Jacamo

Jacamo is the ultimate range of fresh and fashionable and an impeccable choice for menswear. It’s an ideology to online shopping for men at the comfort of their home makes it a popular and accessible store for men regardless of their size concerns can shop from.

From its large range from S-5XL means that you won’t be having any inconvenience finding your perfect fit.

Jacamo provides for numerous designs and a vast variety of occasional and every-day worn outfits. It complies to a man’s demand in whatever style or preference he has. Their brand is diverse in terms of their extensive range for basics, casual clothes, sportswear, footwear and accessories making it a go-to all in one place to get inspired with your look.

Jacamo proves to fulfil your needs in terms of any raving look you’ve seen around street style, Instagram or any lifestyle blogger. It even supplies you with other more popular brands that you may be looking for, so you need not open multiple links to find what you want and pay extra delivery.

Not only that, Jacamo serves is another caterer for some of the daily wants of an individual man or women introducing its tech collection you can now appreciate the availability of cameras, mobile phones and phone accessories, sound systems and speakers, laptops, gaming consoles and smart tech makes this online store far more capable of gathering whatever a man requires on a single site. Call it the Victoria’s Secret for men if you must.

Women looking to buy your husband, friend or any else a present this might be just the place to cover whatever you need in a budget.

How To Shop At Jacamo?

Well for starters, it’s beneficial if you sign yourself up on their website, this would potentially help you in the future with exciting rewards and promo codes after you become a loyal customer but in case you’re not up for that commitment just as yet you can even opt as a guest and continue shopping.

They have a search bar in the top centre of their site where you can easily type in any keywords of the product(s) you are looking for much like any other online store.

Make sure to not be too specific and have at least one particular item in mind for each time you search however if you still suffer to find what you are looking for they have a black circular icon in the bottom left of your screen which directs you to their user friendly and extremely cooperative customer care service which will help you get in touch with someone who can refer to your concerns.

Adding Products To Your Wish List

If you have come across a few lists of products that you can pick to view and heart which will add it to a wish list of a sort which claims ‘save for later’ this will make it easier to find next time you are shopping and give you updates on when it is on sale or promotion.

When you do find an item that you wish to buy, click on it to open it in full scroll down to adjust the size, length, colour and quantity of the item you choose to your liking ensure you know your sizes from a size chart if you aren’t familiar with that check with a customer care provider.

Moving on, if you have the details figured out click the green highlighted option of ‘adding to bag’ this is like your shopping car for this page.

Next you have the option of either continue shopping and adding more items you want to purchase or scroll back up to and click the bag icon in the top right corner of your screen this opens your ‘shopping bag’ for you displaying all the products you have, if you feel like you currently don’t want to buy anything from the bag you can remove it otherwise click the continue to checkout option in the centre above your items.

With this, you have been directed to your shopping summary, where you will see a total of what you must pay plus the delivery charges if you are satisfied with your order to proceed to click ‘go to checkout’.

Fill out some of your details and recheck if every piece of information is correct, follow the steps till the end. The address will mark the end of your procedure and your order will be processed giving you a confirmation text or email. They would in time give you a tracking number when your item has been sent to keep a lookout for your package.

Pros

  • An all in one brand site that gives you a mixture of men’s requirements and gadgets.
  • Simplistic and easy to use website that directs you to whatever you need.
  • Incredible customer care service that is helpful.
  • Standard delivery charges are much lower in comparison to other websites.

Cons

  • Does not offer a Cash on delivery service yet.
  • Only for men, makes it a little more restricted to its users.
  • Don’t offer gift vouchers.

Additional Information

Where there is online shopping, there is always a sense of fear among customers as they question the security and protection of their information shopping online along with the quality of the products.

Well for Jacamo proves a legit security agreement as to stating that the encryption of all their personal details including their debit/credit card numbers will not be retained by the site or be read by anyone through the internet.

With the current situation of the site, they do not as yet have Cash on delivery service provided but in turn they do advise you to make a credit account and break down the price of your order, but this will cause you to pay a little more extra than if you choose to pay in full.

If you do plan on opening a credit account here’s a breakdown of the process. They would require some of your personal details as per requirement to match you to a credit reference agency for which they will need some of the following;

  • Your full name
  • Your complete address including your postal code
  • The period you have lived in the particular address
  • Your date of birth

They use this information for the betterment of security and any inconvenience on your or their end.

Furthermore, they would ask for a landline number for promotional calls or otherwise for orders you have placed which they give you a choice to receive although if you find getting updates from the site not to be your cup of tea, then you don’t have to.

You can simply unsubscribe to it by going to your account and select ‘contact preferences‘ with which you can choose to not receive social media, phone calls or emails of the sites exclusive promotions. However, there are a few more concerns to keep in mind.

The paper mailing service is always done in advance; therefore, it may perhaps continue for another 2 months after your cancellation.

Other than that, if the site chooses to send out flyers or pamphlets to a specific area where you are located, it will not exclude your address automatically as they are not for a targeted audience and you may still receive those.

Overall if you’re considering shopping what better means of doing so finding a compact website where you get all that you need and more, with affordability, good quality and the security of returning if you dislike it.

Their website, unlike the many complicated shopping sites, does not consist of anything technical revolving around terms and conditions. It has chic designed clothing with good quality and credibility especially if you’re an individual who seeks for a look book of your options which are obviously plenty when it comes to Jacamo.

If you consider yourself looking for anything specifically brand it has a brand like Nike, Adidas, Armani, Firetrap, Lacoste, Puma and much more to explore from.

Jacamo is the site you can use if you’re one that prefers not having to physically be ridiculed over your size or feel embarrassed or just simply uncomfortable trying on clothes in a changing room with someone knocking to ask if it fits!

It instantly relieves you of going through the trouble of roaming about in numerous outlets and several different stores to find something you remotely like when instead you have the most in trend and lighter on your wallet.

FAQ’s

How Do I Return Unwanted Items?

You can easily get an item returned by following a few steps. Just access your account and click ‘Arrange a Return’ or contact them and let them know what difficulty you are facing.

A courier will come to get your package within two working days. Another way of doing this is by visiting your local Hermes parcel shop or post office; you would have a prepaid return label along with your advice note.

However, if by chance you have misplaced this label you can even print a post office label my logging on to your account going on ‘arrange return’ and ‘return via the post office’. Yet One other return option they offer is the InPost 24/7 Parcel Locker service which you can find the link to on their website.

The site does not require you to keep receipts, same packaging or hassle but remember to add a note.

In case you have misplaced the order summary with a written name, account number, address and why you are returning the item(s). You would need to request a receipt for your return which could take about seven days so you will have to keep the receipt safe and as for paying with a card, it would take about 5 days for the credit to be added.

How Does A Credit Account Work?

A credit account helps divide the cost to different time payments which you can deposit to your account. Every 28 days you will receive a statement of your account history.

This will, however, have some terms and conditions like if having an interest just like any instalment-based purchase.

There will be a late fee of £12 if you don’t make the minimum payment you are supposed to before the due date. Paying the minimum may not be the best choice either, try to top up the amount as much as you can to avoid a larger rate of interest and time period for your purchase.

How Do I Cancel Or Change My Order?

Initially, as long as you purchase has not been sent, you can cancel it immediately and let the site know through their live chat as the quickest way. You can read your rights to cancel on their website. But for this section, if the package is received, they would need the exact packaging and condition to how it was provided.

How Do I Update My Address/Email Or Personal Information On My Account?

For addressed you can visit your account and click ‘saved addresses’ to add or remove any address you wish to and as for your email or personal information similarly on ‘My account,’ you may refer to ‘Contact details’ to change any such personal information.

How To Close An Account Or File A Complaint?

Jacopo serves everything individually, therefore, even with the complaints, it has its services different for each type, relating to delivery, products, website or their customer care service they can be contacted using tel:0345 026 3900 and email [email protected]

As for their credit account, any financial or insurance services they have tel:0345 026 3899 and email:[email protected] They claim to get a solution to your problem within 5 working days – 4 weeks. A complaint which needs to be looked into further would take a little more longer.

Socials:

https://www.facebook.com/JacamoUK

https://twitter.com/Jacamo

https://www.instagram.com/jacamouk


Company Details
  • Company Name: J.D. WILLIAMS & COMPANY LIMITED
  • Registration Number: 00178367
  • Incorporation Date: 1921-12-13
  • Status: Active
Loan Details
  • APR 24.9% APR variable
  • Loan Amount £400
  • Repayment Duration 12 months
Contact Jacamo
  • via Phone: 0161 386 2226 Call
  • via Post: Griffin House, 40 Lever Street, Manchester, M60 6ES