About Very Catalogue

Are you looking for a shop where you find all the deals and discounts in one place? Very got them all for you! It extends an infinite range of goods with easy to use website that can be accessible to you anywhere. It reaches to its customers by endeavoring quality products from different designers to create extensive customer engagement. Also, it furnishes exclusive trending styles, discounts, and promotions. There are distinct categories to shop in, so you don’t need to be in any distress of countless hours of shopping.

Very is a British online retailer with headquarters in Speke, Liverpool. The brand started in the UK in July 2009 as part of Shop Direct. It’s now the biggest and fastest-growing retail brand, with yearly sales of over £1.26 billion.

Very is the best package for all your necessities; it offers men and women’s fashion, child or baby’s needs, and toys. It also supplies products for your home and garden, sports and leisure, electrical goods, gaming, and DVD, as well as beauty products. Aside from the huge range of selection to choose from, you can also check great product offers for Christmas.

It is where you should shop if you’re looking for great products at a cheaper cost, as well as efficient and easy to navigate website catering to your interests.

How to Shop At Very Catalogue

Now you can shop for a tribute to someone, or yourself without even going outside to shop in crowded stores or shops. Very aims to create a hassle-free shopping experience for you.  There are no lines to wait in or tellers to help you with your purchases, and above all, you can do your shopping in minutes. It allows us to shop 24/7, and also compensate us for a convenient shopping experience.

To start your shopping first is to click on my account; log in to your account if you are an existing customer and sign up if you are new to their website. As to new customers, just fill in the necessary details to create an account. Once you’ve set up, you can start finding the items that you want to purchase.

If you want to check for the latest fashion styles and on-trend designs, you might want to check the “New In” category. You can also check the other sections and shop by brands, designers, by-products, and more.

If you do already have something precise you are looking for, advance your access to their homepage where you can view a search bar in the top center of the page. The search bar would say “Search Very” by default.

Once you get your pick, simply click on the product image, then the green highlighted box to add it to your basket. You will be prompted to either continue checking some more products that you wish to buy or to check out your purchase(s). If you have all the things that you yearn to buy, just click on Continue securely; you can choose the day you want for your delivery. Choose the day you prefer for delivery from the drop-down box, and click on continue and then Add to account. You will then receive an email to confirm your purchases and the delivery dates.

Another way to place an order is by calling 0844 556 3020; the calls cost up to 7p per minute plus your telephone company’s network access charge.

Very Catalogue Pros And Cons

Pros

  • Wide range items are accessible for you and your family and home
  • Simple to use website that can be available to you anywhere
  • You can shop and pay later
  • New collection every season
  • New deals every week
  • Shop up to 40% off on selected Holiday
  • You can get 20% off on your first credit order
  • Huge discounts and great offers compared to other websites
  • More payment choices
  • Insurance for certain items and replacement guarantee
  • Flexible payment terms

Cons

  • Does not offer cash on delivery
  • Does not deliver globally

Additional Information About Very Catalogue

The products in Very are amazing. You can get nearly any brand or item you’re looking for. You can even find the latest international trends without blowing money on airfare. It has up to 100 offers each week so you can never go out of style. Plus, the stocks are much more abundant so you are constantly ready to get your desired size and color.

Very allows you to compare and research goods and their prices easily.  Its product description is also detailed so you can ensure that you are getting the exact product that you wish to buy. It offers numerous amazing labels like Levi’s, Nike, and Adidas at affordable and cheaper prices because the items come directly from the manufacturer or seller without involving middlemen.

Very allows you to buy the premium fashion brands that you enjoy from Very Exclusive, and the more well-known brands across fashion; plus you’re able to shop their home, technology, and beauty ranges too.

Moreover, it also provides you with buying guides to give you a bit of guidance when choosing the right product. You can also download the My Very App, which will make your shopping experience with Very even easier.

Apply and Manage Very Account

If you are a new customer it advantageous that you sign up to apply for an instant credit Very Account, although this is not required, you would be restricted to some of the offers on their site. Creating a Very Account allows you to choose from several payment options and pay in a way that suits you and your budget. Nevertheless, eligible customers should be over 18 years of age.  Once you applied for a Very Account you will be entitled up to 20% off your first credit order. You cannot use this offer on sale, digital download products, and in conjunction with any other offers or on financial services products and delivery charges.

You can also avail on their different schemes such as splitting the cost into 3 payments, buy now pay later and even delaying your first payment up to 20 days after your statement. Besides, it allows you to enjoy free next day delivery and returns.

A Very Account gives you a range of payment options and convenient ways to pay, to suit your lifestyle and budget. It’s easy to keep track of payment due dates, your credit limit and available balance, helping you to stay in control. In place of flexible payment terms, it gives you an option to pay card and a choice to pay the minimum payment or more depending on what suits you best.

So if you’re aiming to get extra savings, then signing up for a Very account is what you need. You will also get handy payment reminders by email so you don’t miss anything. With your Very Account, you can always look out for discounts and promotions on selected purchases and be aware on how much you need to pay and when.

Very Money Zone

Ways to Pay

  • Take 3

Sometimes you might favor to spread the cost rather than pay all the cost at one go. This is beneficial when you want to stay at a certain budget. Take 3 is automatically applied to your purchases, so it’s always available for you. However, this offer normally excludes purchases on Buy Now Pay Later (BNPL).

You can pay the mount on your monthly statement where Take 3 offer is automatically applied. You will not pay any interest on the relevant items, if you continue making your three Take 3 payments on time each month. In this case, you can choose to pay less than the Take 3 amount. However, if you do want to avoid paying the interest charged at your account rate, you might as well stay on top of your payment terms.

  • Buy Now Pay Later

Buy Now Pay Later is an interest bearing option that allows you to delay payments on your purchases for up to a year. This way, you can get the use out of your purchases now, but pay for them at a later stage to help you manage your budget.  When you spend more than £50, you can delay your payments for 9 months, and for 12 months for a maximum spend of £300 or more. Your interest is calculated daily from the date of order, compounded every 28 days and added to your account as a lump sum at the end of the delayed payment period. This means you will pay interest on interest. You can avoid all of the interest by paying the cash price before the end of the delayed payment period, which can be done in one full payment or multiple partial payments.

When you make partial payments without netting the cash price in full, this will lessen the lump sum of compound interest charged at the end of the delayed payment period. This offer excludes the costs for the delivery, installation services, and any warranty and insurance products that cannot be placed on Buy Now Pay Later. This offer is also available as subject to your credit and account status. Also, allocating payments to Buy Now Pay Later will not cover the minimum payment for your Very account. If you have a non-Buy Now Pay Later balance on your Very account you will still need to make at least your minimum payment as shown on your statement.

  • Pay Monthly

Your Very Account allows you to buy the things you desire with the flexibility to spread the cost. For as long as you pay the minimum payment of £5 or 7% of your balance each month, you can pay as much or as little as you want.

Every month, they will work out your minimum payment. By making the minimum payment, it will cost you more and take you longer to pay off your account. You can pay at least a minimum of £5 or 7% of your balance each month or whichever is greater. The interest will then be charged at your account rate. This is a good alternative if you want to reduce your repayments at any time.

Ways to Protect

  • Replacement Guarantee

Very offers a replacement for your everyday gadgets that break or get damaged. From curling tongs to coffee machines, you can get your favorite gadgets covered by their replacement guarantee. Even if it breaks or gets accidentally damaged, they can still offer you a replacement. This service covers up to 4 years, including the manufacturer’s warranty, with no excess pay. For instances wherein they can’t replace the items, they will provide you with an alternative claim settlement.

On the contrary, normal wear and tear and cosmetic damage like scratches or dents are not covered. The same terms go to breakdown during the manufacturer’s warranty, as well in cases of theft and loss.

  • Furniture Insurance

This service covers 3 years including the manufacturer’s warranty; other terms that are covered are items with accidental damage on all furniture including rips, burns, and stains from day one; the same applies to items with structural defects on all furniture including damaged frames, springs, and cushions after the manufacturer’s warranty end.

In contrast, you’re not covered if you have failed to follow the manufacturer’s instructions. Structural defects during the manufacturer’s warranty period and any accidental damage as a result of not taking care of your item are not covered by their furniture insurance. It also offers repairs that are carried out in your own home where possible while repairs carried out by persons not authorized will not be covered. If for example, your item is damage by any animal other than your domestic pet, you can expect that this won’t be covered under your insurance.

  • Service Guarantee

Their service guarantee allows you to keep your elecctricals up and running and if the worst happens and they’re unable to repair or fix your product, they will replace it with one that has a similar specification. They will also provide access to their online service center for set up support, hints & tips and annual health checks. You will not pay extra costs – all parts, labor, and call out charges will be covered. Yu will also receive technical advice from a qualified Engineer since they are using a trusted network of repairers.

In contrast, any loss, theft or damage to the item for any reason will not be covered. This also pertains to breakdown during the manufacturer’s warranty and breakdown caused by not following the manufacturer’s instructions. All repairs carried out by people who aren’t authorized by them or without their prior approval will not be considered. So, it is ideal for you to take advantage of their unlimited service requests for mechanical & electrical breakdown.

Ways to Borrow With Very Catalogue

  • Credit Card

Very Credit Card is in partnership with Capital One. Before you apply, you may need to utilize their website to verify your eligibility. In this manner, you get to know if you’ll be accepted before you apply without affecting your credit score. To check, just click on the green highlighted box which says “Check Now”; you will then need to key in all the required information to check your qualification. When your application is successful, you will get £10 back from your next Very purchase. This works best if you want to make fast & secure payments with contactless.

  • Loan

If you are planning to simplify your finances, buy a new car, and more even modify your home, whatever your plans, it’s really quick and easy to avail of their loan offer. You will be able to check if you are qualified once you apply and fill in all the details they need. Their soft credit search won’t affect your credit score. You can get feedback within a few minutes with just one simple application to access lots of lenders. This offer is free from an obligation quote from a suitable loan provider.

Very’s Delivery Services

Very delivers UK-wide but their delivery services may take longer if you live in remote areas like the Scottish Highlands and Northern Ireland. Some items come directly from suppliers; if so, they’ll tell you an estimated delivery date on the product page and upon checkout. Their next day delivery isn’t available on certain items during sales or promotions. In this case, you can check the items delivery information and details at the point of purchase.

Delivery of Small Goods

Delivery of small goods is through Click & Collect, Standard Delivery and Nominated Day. Delivery by Click & Collect is done at the checkout, by selecting Click & Collect option, and the collection point you’d like to collect your parcel from. You will receive an email or SMS when your item has arrived and is ready to collect. Once notified, take the code and your ID to the Click & Collect pick up point and collect your parcel.

The second option is Standard Delivery which amounts to £14.99. If you placed your orders by 11 pm from Sunday to Friday, your items are expected in transit for 3 days to 3 weeks, depending on your choice. This is from Monday to Saturday, between 7 am to 7 pm.

Another means to deliver the small goods you order is through Nominated Day. This carries the cost amounting to £4.99. If you prefer to book up to 8 days in advance, this would be the option you would likely consider. The orders placed by 7 pm, from Sunday to Friday is most likely expected to be delivered between 7 am to 9 pm, from Monday to Saturday.

Delivery of Large Goods

Large goods such as TVs & White Goods are carried by Standard Delivery amounting to £6.99. You can choose to have your item(s) be delivered from 3 days to 3 weeks, from Monday to Saturday, between 7 am to 7 pm. This is considering that your order is placed from Saturday to Friday, by 11 pm.

In terms of Furniture Goods, standard delivery would account at the rate of £14.99, considering the weight of the item(s). When it comes to transit, you can choose from 3 days up to 3 weeks. If you happen to order by 11 pm from Sunday to Friday, you can expect the delivery from Monday to Saturday between 7 am to 7 pm. For all the Other Large Goods not listed, standard delivery will cost you £8.99 with the same timeline and details of transit as the other large goods under standard delivery.

On the contrary, if you want to lessen the days of pondering and waiting for your items to arrive, you can choose Express Delivery. This will allow delivery within 2 days, between 7 am to 7 pm, from Monday to Saturday. Express Delivery for TVs & White Goods will cost you £16.99; if your items are among the Furniture Goods you will have to pay £24.99, while for All Other Large Goods, express delivery will cost £18.99.

Very also offers Next Day Delivery for the large goods or items that you purchased. If you pick this option, you can expect the delivery within 24 hours between 7 am to 7 pm, from Monday to Saturday. This is given that you placed the order by 7 pm, from Sunday to Friday. Their Next Day Delivery for TVs & White Goods will cost you £21.99. If you ordered Furniture Goods, you will need to pay £29.99 while All Other Large Goods will amount to £23.99 when requested to be delivered the next day.

Very Catalogue FAQ’s

How do I contact Very Catalogue?

You can to track an order, make a payment, arrange a return, update your details, and much more access to contact them by visiting your My Account.

If you wish to chat online with one of their Advisers, simply click the chat icon at the top of the screen, in their Help & My Account areas and start to chat.

You can also call their Customer Services Team on Freephone at 0800 092 3355. They are available from 8 am to 8 pm, 7 days a week.

You can as well keep in touch with them on Facebook and Twitter as one of their social media channels.

How do I make a complaint To Very Catalogue?

If you need to contact them for any objections, you can do so by calling their Customer Service team on Freephone at 0800 092 3355. They are available from 8 am to 8 pm, 7 days a week.

If you have registered your account online, you can contact via secure webmail by signing in to My Account and go to My Details, click on Account Queries, then “I have a query”, and proceed to “I have a complaint”.

You can also write at Very Customer excellence, at Sandringham House, Sandringham Avenue Chelmsford,   CM92 1LH.

How do I Return an Item?

You can simply request a return online via My Account. All you need to do is log in to your My Account and select the “Returns” tab. Locate your order and select the item(s) that you prefer to return. Plainly follow the instructions and select the return options that suit you and you’re good to go. All their returns services are FREE; make sure to reuse the original packaging where possible.

What are my Very Catalogue Returns options?

There are three ways to return your items which are free of charge under their 28-day approval guarantee. Items or products less than 10 KG can be returned through Click and Collect with Collect+ and via Post Office. However, returns via Post will incur charges when your item(s) exceeds the weight limit. In cases of large goods, returns are made via Home Collection. You will need to have their courier service come and collect those big and bulky items. You can arrange a collection via My Account and will be able to select a collection date but not a specific time slot.

What if I’m having Financial Difficulties?

If you regularly have difficulty with making your payments, it’s crucial to let Very know. They recognize that people can have difficulties from time to time, and they can assist you to come up with a plan to manage your account.

If you have such difficulties, do not hesitate to get in touch, and call their Freephone at 0800 092 9042. Their lines are open from Monday to Friday,  8 amt o 9 pm, and on  Saturday from 8 am to 6 pm.

You can also contact Secure Webmail. Someone from their dedicated team will be in touch to assist you in the process of handling your payments and may be able to consider a modified amount for you to pay each month.

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Company Details
  • Company Name: SHOP DIRECT HOME SHOPPING LIMITED
  • Registration Number: 04663281
  • Incorporation Date: 2003-02-11
  • Status: Active
Loan Details
  • APR See website
  • Loan Amount See website
  • Repayment Duration: See Website
Contact Very Catalogue
  • via Phone: 08438370146 Call
  • via Post: First Floor, Skyways House, Speke Road, Speke, Liverpool, L70 1AB