About Curvissa Catalogue

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Curvissa offers women plus size fashion online. It boasts an extensive collection of choices of more than 3000 superior plus size fashion items at great value.

Aside from fantastic plus size fashion at great value, Curvissa also offers inspiration to its customers through its Inspire section that is consistently brought up-to-date. Their Inspire section is where their experts share the newest looks and styles. This section also features seasonal fashion advice.

Curvissa Offer Codes and Discounts

Curvissa offer codes enable you to avail of exclusive discounts, special promotions and free gifts. Codes are a combination of 4 alphanumeric digits.

First Order Discounts This is available when you place an order in your Personal Account for the first time. You must provide the promo code upon checkout.

Percentage Discounts Percentage discounts are applied to orders upon the input of the code. The reduced amount will be displayed once the code is applied to the order.

Monetary Discounts Monetary discounts are only available to orders made through a Personal Account. This type of discount is not applied on the order value but is applied on your statement. You will be able to see the promo code before you check out if you shop online.

App Offers You can only avail of App Offers if you download the Curvissa App and you order through it. Discounts will be automatically applied to your order. During checkout, make sure you type in any promo code you were given.

Free/Reduced Delivery Offers Offer codes for free standard delivery are only applicable if charges were made for delivery. This offer code will not provide any discount on additional delivery fees like Stated Day Delivery fee or Next Day Delivery fee. There is a separate code for free next day delivery.

Offer Codes that begin with “Z” These codes are offered from time to time and allows you buy items in bundles at a discount or with a freebie. This kind of offer code has specific criteria that will be distinctly outlined.  You will need to strictly adhere to the criteria described so you can avail of the promotion.

Free Gifts This offer code lets you receive promotional free gifts based on the orders you have placed.

Prize Draws Every now and then, Curvissa holds prize draws that have certain entry criteria you will need to adhere to.

Apply For Curvissa Catalogue Online

You can register your Curvissa account on their website. In doing so, you will be able to run your account 24/7, as long as you have access to the internet.

You can open an account through placing an order online. During your first order, you will be automatically registered to allow you to manage your online account the way you want it.

If you already have a Curvissa account but you have never done any shopping on their website, you can have your account registered online through clicking on “My Account” and provide your account number. After clicking “Register”, you just need to follow the remainder of the steps.

Curvissa Promotional Video

How to Manage Your Curvissa Shopping Account Online

You can click on “My Account” and provide your access details so you can start managing your account online. Once you are logged in, you can:

Change the details on your account Click on “View Personal Details” and then “Edit Details”. This will allow you to update the details of your account. Update(s) made will be reflected in the next 24 hours.

View your statement online Click on “My Statements” to view your historical statements.

Check the balance on your account Click on “Accounts Summary” to check the balance on your account. You will also be able to view your upcoming due date and details on minimum payment in this section.

View and track orders Click on “View Order History” to check the status of your orders and view the status of your parcels as they are processed by the Curvissa delivery system.

Arrange returns Click on “Book & Track your Returns” to schedule a collection based on a date that  is convenient to you. This section also allows you to check your recent returns status.

Manage payments – Click on “Payments” to make payments using your debit/credit card. Direct debit can also be set up through this section.

How to Reset Your Curvissa Account Password

You can reset your account password through clicking on the “Forgotten Password” link on the login page. Once you have provided and submitted the necessary information, you will be sent an email that contains the link to reset your account password.

Once you receive the email, follow the instructions and you will be able to change your account password. Keep in mind that password reset links can only be used within 24 hours upon receipt of the email.

How to Open a Curvissa Catalogue Account

You can make your Curvissa shopping experience more effortless through opening a Personal Account.

A personal account allows you to:

  • Gain access to 14-day trial period
  • Spread your order cost and only pay the minimum amount during purchase
  • Pay an amount between the minimum and full payment
  • Have VIP early access to exclusive, fabulous promotions and offers

You can open a personal account through:

  • Selecting “Personal Account” as the payment option when you checkout
  • Answering quick questions to determine your eligibility and minimum spend

This process will not have an effect on your credit standing if you change your mind about opening a Personal Account.

Moreover, Personal Accounts are only available to United Kingdom residents above 18 years old, subject to approval based on status.

How to Place an Order With Curvissa Catalogue

You can place your order in various ways:

Online You can place your order on their website, 24/7.

Quick Order The Curvissa Quick Order feature enables you to quickly find the products you want through putting in items numbers in the search box. These items can be put directly into your basket.

Telephone You can call the Curvissa Orderline from 8:00am to 11:00pm daily if you wish to place your order through a telephone call. Be ready with the product details, order numbers, and offer codes.

Post Orders can also be placed through sending Curvissa a completed paper order form.

How to Track Your Order

As mentioned previously, orders can be tracked through logging in to your Curvissa account. Once logged in, you will be able to see the exact status of your parcel until it is delivered to you.

In the event that your order is not delivered on the expected date and you were not informed of any delay, it is best to contact Curvissa right away through their WebChat or email. You can likewise contact their Customer Service team through phone.

How to Cancel an Order

You cancel your order through logging in to your account online. However, not all orders can be cancelled. Orders cannot be cancelled if the product is available in stock when you placed the order. What you can do instead is to refuse the item upon delivery or you can simply return it in the typical manner.

If you are cancelling an order for a larger item (like furniture), you need to contact Curvissa immediately after the order is made. However, there is no guarantee that your order will be cancelled and it is still possible for the item to be delivered to you. If this happens, simply refuse the item delivery or return it.

14-Day Approval Period

The Curvissa Approval Period gives you the option to return an order within a 14-day period if you have any reason to be not happy with it. Most items can be replaced or refunded if returned in 14 days after the date when you received delivery of the item. Moreover, items can only be replaced or refunded if:

  • Complete
  • Unused
  • Packed in the original wrapping
  • Has the proper documents

Items displayed with the Curvissa Non Returnable symbol are excluded from the 14-Day Approval Period.

How to Return Items

You can return an item through accessing your account and navigating to the Returns section.

Courier – Curvissa uses Hermes for courier returns services. You can coordinate a collection by courier through accessing your account online. If you are not available during the scheduled collection, you can leave your parcel with your colleague, neighbour or concierge. It is also possible to leave your parcel in safe and easily accessible place that is out of sight, for example, a porch or garage. You just need to inform the courier of the exact instructions on where to find your parcel. Take note that if you are not available during collection, your parcel will still be your liability.

ParcelShop – You can return your parcel through a Hermes ParcelShop. However, not all items can be returned using this service. Parcels can be returned through a ParcelShop if:

  • Their weight does not exceed 15 kg
  • Their dimensions are within 1.2 m in length and 1 m in width.

Post Office – Items returned through a Post Office can be tracked through the Royal Mail website. If returning your parcel through a Post Office, you will need to complete the returns form in the dispatch note. You must include you reason for returning the item. You will then need to print out a Curvissa Royal Mail return label and provide the needed details.

If you are not able to process a return of an item through your account, it is possible that:

  • The 14-day Approval Period has expired
  • The item is of high value
  • The item is larger than what the courier service can handle

How to Return Items of High Value

If you are returning an Item of high value, like an iPad or jewellery, you will need to process this through Royal Mail. You will not be able to return high value items in other means because they necessitate special collection.

To facilitate the return of an item of high value, you must reach out to Curvissa adviser through Webchat, email or telephone. The adviser will process the send out of a high value Returns Pack to you.

Curvissa Pros and Cons

PROS

  • Offers discounted plus size women’s clothing
  • Offers plus size fashion advice
  • Provides plus size fashion tools
  • Safe and secure shopping
  • Accepts debit and credit card payments

CONS

  • 14-Day Approval Period only available to Personal Account subscribers
  • Unable to deliver to address in the Republic of Ireland
  • No international deliveries

Curvissa Reviews

Trustpilot

Reviews  1,131

Excellent              67%

Great                    10%

Average               6%

Poor                      5%

Bad                        12%

You can likewise check the following websites for reviews on Curvissa:

The Cuvissa Community

Curvissa prides itself in having an impressive customer community that welcomes everyone. You can join in the Curvissa discussions at their blog and social media counts at Facebook, Twitter, Instagram, Pinterest, Google+, and YouTube.


Company Details
  • Company Name: VERY ONLINE LIMITED
  • Registration Number: 04899514
  • Incorporation Date: 2003-09-15
  • Status: Active
Loan Details
  • APR: See Website
  • Loan Amount: See Website
  • Repayment Duration: See Website
Contact Curvissa Catalogue
  • via Post: Lothing House, 7 Quay View Business Park, Barnards Way Lowestoft, Suffolk, NR32 2HD